What is Toku NGage?

An introduction to the Toku NGage Customer Engagement Platform

Toku nGage is a cloud-based campaign manager for messaging channels. It allows marketing and customer care departments to engage with their audience via a dedicated interface. The solution is currently limited to SMS, but most of the OTT messaging applications are already on our roadmap. (E.g. WhatsApp, WeChat, Telegram, Line and Microsoft Teams.

Key features of Toku NGage

  • Manage your contacts centrally with lists and subscriptions
  • Integrate with other databases via API or sync the information via CSV and Excel spreadsheets
  • Segment contacts to group them by shared interests or touchpoints
  • Design scheduled or event-driven marketing campaigns
  • Respect the privacy of your customers with granular subscription management and opt-out forms
  • Drive upsell and cross-sell opportunities with targeted campaign scenarios and associated web landing pages
  • Build loyalty across multiple markets